COOKIE POLICY

03/02/2022

This Cookie Policy explains how HotDeskPlus uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them. By using or accessing our website you agree to this cookie policy (Policy). This Policy may change from time to time. We will post any changes to this Policy on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification. We encourage you to review this Policy periodically. The date at the top of this Cookie Policy indicates when it was last updated.

  1. What are cookies?

    A cookie is a small text file that is downloaded to your computer or mobile device when you visit a website. When you visit the site again, the cookie allows that site to recognize your browser. Cookies may store user preferences and other information.

    Cookies provide a convenience feature to save you time, or tell the web server that you have returned to a specific page.

    Cookies set by HotDeskPlus are called “first party cookies”. Cookies set by parties other than HotDeskPlus are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

  2. What cookies does HotDeskPlus use and why?

    We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our website to operate, and we refer to these as “essential” or “strictly necessary” cookies. These include:

    Essential website cookies: These cookies are strictly necessary to operate our website and provide you with accessing different features on our website e.g. providing you access to protected areas of our website or remembering text which you have previously entered so it is not lost if the page crashes or refreshes.

    Performance and functionality cookies: These cookies help us improve the way our website works and functions. They provide information about which parts of our website are most accessed and whether there are any issues with access or errors. This enables us to do things like quickly find and fix errors or issues with the site. Functional cookies allow us to remember your preferences.

    Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our website are being used or how effective our marketing campaigns are, or to help us customise our website for you.

    Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our website through third party social networking and other websites. These cookies may also be used for advertising purposes too.

The table below sets out the cookies we use and why:

Cookie Name

Data

Purpose

local-tenant-key

Bearer token

Essential website cookie

userInfoCache

Details about user ie name, email, default location(s), phone number, permissions, tenant Id

Essential website cookie

azure-auth- service-data

For passing data to single sign on (sso) and then data is deleted. Contains tenant name and tenant StsUrl

Essential website cookie

joe-custinfo

Third party cookie, contains info about chatbot

Essential website cookie

spd-custhash

Third party cookie, contains HotDeskPlus id for chatbot

Essential website cookie

 

3. How can you control cookies?
You can choose whether you wish to accept cookies or not.

Generally your browser will offer you the option to accept or refuse cookies. If you do not wish to accept cookies in connection with your use of our website, you will need to delete and block and disable cookies via your browser settings. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

  1. Web beacons

    Our website may contain electronic images known as web beacons. Web beacons are used to keep track of the number of visitors to our site and to inform us what content is effective. Web beacons function similarly to cookies, and are used to track the online movements of users on our website.

  2. Does HotDeskPlus use Flash? HotDeskPlus does not use Flash.
  3. Does HotDeskPlus serve targeted advertising?

    HotDeskPlus does not serve targeted advertising. However third parties may serve cookies on your computer or mobile device to serve advertising through our website, use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in, and to measure the effectiveness of advertisements.

    For more information about advertisers’ use of cookies the following links may be useful:

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US users: https://www.iab.com/
7. Where can you get further information?

If you have any questions about this Policy or our use of cookies or other technologies, please write to us by email at info@hotdeskplus.com or by mail to Hotdeskplus Software Ltd, 4 Prince Albert Road, London, NW1 7SN attn: Privacy.

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